FAQs

CONTACT EMAIL : BOUJIEHAIRBOUTIQUE@OUTLOOK.COM 

CONTACT PHONE : 904-749-7117

ALL HAIR IS PRE-ORDER ONLY, UNLESS STATED THAT WE HAVE HAIR ON HAND !

All sales are FINAL, and NON-REFUNDABLE.

 1. How long is processing and shipping?

Payment processing : 1-3 business days : if you use Cashapp, Cash or Paypal it is processed the same day If the order is paid through our website with a debit card it requires 1-3 business days. If you split the payments, it can range between 2-4 business days. Your order will not be given to our vendor until the payment is processed and received.

Order processing : 4-9 business days ( this will give my vendor time to customize your order and ship it, and time for me to receive your order and do a quality check) 

Shipping : 1-3 business days and also available for local same day pickup/deliver

2. What is dropshipping? Your order can be shipped straight from our vendor and you will be able to receive your order faster.

3. Where is my tracking number? Once the order is processed, tracking numbers are assigned to you through email. 

4. What are your business hours?

HOURS OF BUSINESS

MONDAY - SATURDAY

8:00 A.M - 8:00P.M

5. Which payment methods do you accept?

All purchases must be paid through our website using our site's payment processor, cashapp, paypal, or shop pay installments.

* Business Days : refers to week days Monday-Friday *